Warranty Policy
**Adorn Jewelry Color Fade Warranty**
At Adorn Jewelry, we take immense pride in the quality and durability of our products. We are committed to providing you with jewelry that maintains its vibrant color and beauty over time. As a testament to this commitment, we offer the following color fade warranty:
**Warranty Coverage:**
1. **Lifetime Warranty Against Color Fade:**
- We guarantee that your Adorn jewelry will retain its original color for its entire lifetime. If your jewelry loses its color or fades due to manufacturing defects, we will replace it at no cost to you.
**Terms and Conditions:**
1. **Applicable Items:**
- This warranty applies only to Adorn jewelry that explicitly mentions "Lifetime Color Fade Warranty" in the product description.
2. **Proof of Purchase:**
- To qualify for a replacement under this warranty, you must provide proof of purchase from an authorized Adorn Jewelry retailer.
3. **Non-Transferable:**
- This warranty is only applicable to the original purchaser and is non-transferable.
4. **Exclusions:**
- The warranty does not cover damage caused by improper use, accidents, exposure to harsh chemicals, or natural wear and tear.
- The warranty is void if the jewelry has been altered or repaired by anyone other than an authorized Adorn Jewelry service provider.
5. **Claims Process:**
- To file a warranty claim, please contact our customer service team at adorn.jewl@gmail.com. Include your proof of purchase, a description of the issue, and any relevant photos.
- Upon verification of your claim, we will provide instructions for returning the defective item.
- Once we receive and inspect the returned item, we will issue a replacement at no additional cost.
**Customer Responsibilities:**
1. **Care Instructions:**
- Although our jewelry is waterproof and tarnish-resistant, to maintain its appearance and longevity, please follow the care instructions provided with your purchase. Avoid exposure to harsh chemicals, extreme temperatures, and abrasive surfaces.
**Contact Information:**
For any questions or to initiate a warranty claim, please contact our customer service team:
- **Email:**
Thank you for choosing Adorn Jewelry. We are dedicated to ensuring your complete satisfaction with every piece you own.
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**Adorn Jewelry**
adornjewelryus.com
